CUETools 2.2.5 Open failed

2024-02-06 14:24:30

hi folks, I'm hoping for some help with CUERipper.  I've installed v2.2.5 with Windows 10 Pro and when I run CUERipper I get the following error:

Open failed: The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020)

Any ideas what might be causing this?

thanks

Re: CUETools 2.2.5 Open failed

Reply #1 – 2024-02-06 15:01:56

http://cue.tools/wiki/CUETools_Download#Installation

By "installed" you mean you verified that the zip file wasn't "blocked" and unzipped the entire package?

Re: CUETools 2.2.5 Open failed

Reply #2 – 2024-02-06 16:41:24

Yes, sorry - its not installed, just unzipped after I unblocked it.

Re: CUETools 2.2.5 Open failed

Reply #3 – 2024-02-06 18:02:40

Here's a screenshot...

Re: CUETools 2.2.5 Open failed

Reply #4 – 2024-02-06 18:14:20

Try closing Exact Audio Copy before you open CUERipper.

Re: CUETools 2.2.5 Open failed

Reply #5 – 2024-02-06 18:34:32

thanks - I've done that.

I also rebooted and started CUERipper with no other programs running and I'm still getting the same error.

Re: CUETools 2.2.5 Open failed

Reply #6 – 2024-02-06 19:12:21

The error is reproducible with Exact Audio Copy running.
Can you provide information about the optical drive?
Internal/External, Make/Model, etc.

Re: CUETools 2.2.5 Open failed

Reply #7 – 2024-02-06 19:56:20

Its an internal ASUS DRW-24B1STc

Re: CUETools 2.2.5 Open failed

Reply #8 – 2024-02-06 22:27:58

A little newer internal model but no issue.

You could try checking (WINkey+ R, type control, hit OK)
Control Panel > Hardware and Sound > AutoPlay
or in icon view
Control Panel > All Control Panel Items > AutoPlay
for adverse Audio CD settings.

Re: CUETools 2.2.5 Open failed

Reply #9 – 2024-02-07 00:14:24

Looks like that worked.

AutoPlay for Audio CDs hadn't been set yet - still at 'Choose a default".  I changed it to 'Take no action' and it works now.

much appreciated