You can uninstall WMP Plus at Control Panel - Programs - View installed programs.

The problem with Web help is that you immediately get redirected to another URL that contains less info. So would it be possible to click Web help again, but this time with your Internet connection disabled? This will prevent the redirect from happening and allow you to retrieve the full URL with all error details. Thanks!

Quote from: Tim De Baets on 2013-03-17 19:13:55

You can uninstall WMP Plus at Control Panel - Programs - View installed programs.

The problem with Web help is that you immediately get redirected to another URL that contains less info. So would it be possible to click Web help again, but this time with your Internet connection disabled? This will prevent the redirect from happening and allow you to retrieve the full URL with all error details. Thanks!

Sorry for the late reply here - not needed to use windows media player in the last few days.  I can now confirm the problem *does* go away if I uninstall WMP Plus.

I will now reinstall again and will report back on whether the problem comes back; and if it does, I'll post the error message

Thanks again for your help
david

I only tried Web help without Internet connection on XP, but on Windows 7 the button indeed doesn't do anything without a connection. I'll quickly add something to WMP Plus to get all error details and will PM you the download link when it's ready (probably during the weekend).

Incidentally, WMP Plus is great.  One extra feature that might be good for the future is to have a way of getting the playlists/libraries to always display in a custom order.  I have some playlists that I like to sort in order of date last played; and yet WMP never remembers this, so I have to reset it each time I open it

Thanks for retrieving the full error URL  Unfortunately, I'm still unable to reproduce this problem on my Windows 7 system so I'll need some more info.

After approximately how many songs does the issue start occurring?

Are you using any of WMP Plus!'s features in the meantime?

What are the file versions of the mf.dll, mfplat.dll and audioeng.dll files in your C:\Windows\System32 folder?

Does the issue still occur when you boot Windows in Clean Boot mode?

Thanks for the suggestion, but the problem is that I haven't found a way yet for WMP Plus! to determine the current view in the library. So unless the custom sort order gets applied in all views (which would be less useful), this isn't going to be added anytime soon I'm afraid.

Those 3 file versions match the ones on my system. I tried to reproduce this again but still no errors after having let songs play for more than an hour. These were all MP3 songs though. Could you please check if it only happens when other music formats are involved? If these formats aren't natively supported then please also report back which codec is installed for playback.

Also, if you go to Control Panel - Sound, select Speakers, click Properties and then go to Enhancements, are there any enhancements enabled there?

Thanks for the additional info. I now have a playlist with MP3 and WMA files that triggers a C00D11B1 error, but only at the end of the last song. It also happens without WMP Plus so it's probably still a different issue, although it could be related.

Do you know how these WMA files were created? Are they protected and/or lossless? To find out if they're protected, right-click the song in WMP's Library and go to Properties - Media Usage Rights. Lossless files can be recognized by their file size or by opening the file in the GSpot tool.

Also, if you right-click an empty area in WMP's Now Playing mode and select Enhancements - Crossfading and auto volume leveling, is crossfading turned on and if so, at how many seconds?

Thanks, I'll try again with two protected WMA files. I don't have any of such files now, but I'll create them by using WMP to rip two CD tracks with the 'copy protect music' setting enabled.

Seeing that another work week has started, it might be a few days until I have the time. I'll keep you informed.

WMA protection indeed was the key to get this reproduced. I've been able to perfectly reproduce the issue on my system with the two protected WMA files that I created.

It definitely looks like an issue caused by WMP Plus but I'll have to do some more investigation to find the exact cause. Hopefully I'll be able to come up with a fix quickly. When I have one, I'll PM you the download link to a version of WMP Plus with the fix included, so you can try it as well. Thanks again!

No, they're not the same. Tag Editor Plus is included in Windows Media Player Plus and is, not surprisingly, a tag editor. WMP Tag Plus is a completely different plug-in. For FLAC library and tagging support in WMP, you'll need WMP Tag Plus.

The difference between the two plug-ins is clearly shown on their respective homepages.

Did you install the latest version of WMP Plus, version 2.5?

What's the full text of that pop up?

If you try to manually create a new playlist in WMP, does that work?