audio device on Beelink u59 / AZW U59 (U3E1)
2023-03-02 10:47:57
Hi there. I realize the device i have is probably not expected to produce high-quality audio, and it doesn't, but at least it has worked, and i know it works but its subject to not working after software changes, primarily windows updates. I initially experienced the problem for a while when I participated in the Windows early releases, but encountering this problem back in Oct 2022, I unenrolled from that and eventually my problem was solved. The audio device has been shown as "KT USB (Headphones)" when it's recognized. The point is: with the latest Win 11 upgrade, my audio device stopped working altogether (Img of Device Mgr - i don't really get why it's a USB device but that motherboard is tiny, so... ). I've had issues with this device before (the very same issue), and i'm 99% sure it's a device driver issue, and is related to the Windows Update. Trying to stay away from those one-size-fits-all driver update utilities (although I have scanned the system, and there were some reports w/ the Audio device), the last time I encountered this problem, the only thing I could find to restore the audio was actually reinstalling Windows 11 altogether. I have resorted to trying a couple of allegedly trusted "Driver Updater" utilities. One detected the driver issue, but most of them don't even pick it up. Does anyone have any advice on this? I've Communicated to to both manufacturers (links to OEM forum post RE drivers). Maybe you know of a best resource for finding drivers, and a trusted resource? I've read that Win 11 shouldn't have these kind of problems, or that you at least don't want to use a third-party/ non-OEM driver. I found very little information about it. Mine's not officially an AZW product (seems identical) but I reached out to them as well (might have received an email come to think of it. i need to look) Thanks for reading! Not trying to bash them, because I liked the product otherwise, but... I guess i wouldn't call it good support .