HydrogenAudio

Hydrogenaudio Forum => Site Related Discussion => Topic started by: arnstein on 2018-06-20 17:11:38

Title: Why am I banned?
Post by: arnstein on 2018-06-20 17:11:38
I can't get on the site from any PC (Win 10 and Win 7) whether my VPN is on or off. True on Firefox, Chrome & Edge. I can get on via my android phone wirelessly using same router as my hardwired PCs.  I get the "Sorry, guest, you have been banned...not set to expire." error message on PCs. Been a member in good standing since 2006. Why?
Title: Re: Why am I banned?
Post by: CiTay on 2018-06-20 21:00:39
Well, your IP isn't banned, so it must be something else. Try clearing your HA cookies in the browsers and then logging in again.
Title: Re: Why am I banned?
Post by: arnstein on 2018-06-20 21:11:26
I always browse in private mode so no cookies. And same thing happens on other browsers not in private mode. Thanks for answering.
Title: Re: Why am I banned?
Post by: kode54 on 2018-06-20 22:24:03
PM me the IP address you are browsing from at home? Also the time you are attempting to browse.

E: Disregard that, it's logged.

E2: I see several accesses preceding that which were banned for using privacy VPN services or VPS hosted servers that had a default hostname for their provider, which is in the banned hostnames list. One of them being unknown.puregig.net.
Title: Re: Why am I banned?
Post by: arnstein on 2018-06-20 22:45:25
PM me the IP address you are browsing from at home? Also the time you are attempting to browse.

E: Disregard that, it's logged.

E2: I see several accesses preceding that which were banned for using privacy VPN services or VPS hosted servers that had a default hostname for their provider, which is in the banned hostnames list. One of them being unknown.puregig.net.

Why would I be banned for life for using a VPN? Is that so uncommon? How do I get un-banned?
Title: Re: Why am I banned?
Post by: saratoga on 2018-06-21 00:03:02
PM me the IP address you are browsing from at home? Also the time you are attempting to browse.

E: Disregard that, it's logged.

E2: I see several accesses preceding that which were banned for using privacy VPN services or VPS hosted servers that had a default hostname for their provider, which is in the banned hostnames list. One of them being unknown.puregig.net.

Why would I be banned for life for using a VPN? Is that so uncommon? How do I get un-banned?

Usually because a persistent spammer is using the same VPN service to hide their true IP.
Title: Re: Why am I banned?
Post by: kode54 on 2018-06-22 08:20:15
It was a shotgun solution. It was that, or muck about reporting them to the VPN provider. Maybe I'll bother to do that, if the spam still exists in our database.
Title: Re: Why am I banned?
Post by: TheEmpathicEar on 2018-08-20 01:00:49
I am doing this on my laptop - no problem. On my desktop, I see "Sorry guest, you are banned from using this forum! This ban is not set to expire"?? Why desktop and not laptop?? How to fix this??
Title: Re: Why am I banned?
Post by: greynol on 2018-08-20 01:09:53
Same IP address?

Just a guess: what happens if you remove all HA cookies on your desktop?
Title: Re: Why am I banned?
Post by: TheEmpathicEar on 2018-08-20 01:29:27
Same IP address?

Just a guess: what happens if you remove all HA cookies on your desktop?
Same IP address. What is "HA"? I am using Google Chrome on both PCs. Does this mean I have to clear all browsing data?
Title: Re: Why am I banned?
Post by: blurry_light on 2018-08-20 01:43:05
HA = HydrogenAudio.
Title: Re: Why am I banned?
Post by: TheEmpathicEar on 2018-08-20 01:55:24
HA = HydrogenAudio.
Is there a way to delete/remove just the HA history and not everything else in Google Chrome?
Title: Re: Why am I banned?
Post by: blurry_light on 2018-08-20 02:06:56
HA = HydrogenAudio.
Is there a way to delete/remove just the HA history and not everything else in Google Chrome?

Copy and paste "chrome://settings/siteData" (without quotes) into the address bar in Chrome, then search for "hydrogenaud.io" and delete the cookies it finds.
Title: Re: Why am I banned?
Post by: TheEmpathicEar on 2018-08-20 02:20:09
HA = HydrogenAudio.
Is there a way to delete/remove just the HA history and not everything else in Google Chrome?

Copy and paste "chrome://settings/siteData" (without quotes) into the address bar in Chrome, then search for "hydrogenaud.io" and delete the cookies it finds.
I did that on both PCs [after closing tabs with HA open]. Opened browser on desktop to HA, still banned. Obviously, Ok here on laptop.
Title: Re: Why am I banned?
Post by: kode54 on 2018-08-20 02:51:37
Are you using any VPN services or Tor? Note that any banned IP access will automatically cookie you as permanently banned.
Title: Re: Why am I banned?
Post by: TheEmpathicEar on 2018-08-20 03:29:45
Are you using any VPN services or Tor? Note that any banned IP access will automatically cookie you as permanently banned.
I only use VPN when file sharing, not browsing. I am confused. So, clearing my browser history, cookies, etc. will not do anything?
Title: Re: Why am I banned?
Post by: Porcus on 2018-08-20 08:33:34
So, clearing my browser history, cookies, etc. will not do anything?
Yes it could:
Last week I used a VPN to bypass some geoblocking, and when I later surfed by HA, I got banned due to the IP. Turned off the VPN, still banned. Cleared the cookie, and here I am.
Title: Re: Why am I banned?
Post by: kode54 on 2018-08-20 10:24:47
The VPNs probably shouldn't be banned, but instead, the abusive users reported to the VPN provider. I suppose it also depends on the VPN provider, whether they care at all that people are using their services to evade bans or post spam.
Title: Re: Why am I banned?
Post by: TheEmpathicEar on 2018-08-20 13:05:07
So, clearing my browser history, cookies, etc. will not do anything?
Yes it could:
Last week I used a VPN to bypass some geoblocking, and when I later surfed by HA, I got banned due to the IP. Turned off the VPN, still banned. Cleared the cookie, and here I am.

It seems like you cleared your entire browsing history, everything, and not just HA? I use Chrome's syncing feature so that my laptop and desktop are sharing everything. I have to make sure that everything is cleared?
Title: Re: Why am I banned?
Post by: Porcus on 2018-08-20 16:19:01
It seems like you cleared your entire browsing history, everything, and not just HA?
Yeah ... everything from the last hour.
Title: Re: Why am I banned?
Post by: TheEmpathicEar on 2018-08-20 22:14:08
@Porcus For whatever reason, what U suggested did not work for me. I used CCleaner and ticked "Cookies" under "Google Chrome". I am now doing this on my desktop. Wrapping my head around this fiasco:
1. I must have had my VPN running in the background and forgot about it.
2. Myself and many others get blasted - no history here taken into account. Some random IP(s) gets banned.
3. Ban is enforced by cookie(s).
4. Clearing all cookies "resets" this.
5. I am back to normal now? Did I forget anything?
Title: Re: Why am I banned?
Post by: saratoga on 2018-08-21 02:21:20
You could try finding a more reputable VPN that doesn't get blacklisted for spamming, but if you goal is to pirate music, that is probably not what you're looking for.  You may just have to try to be more careful about logging out. 
Title: Re: Why am I banned?
Post by: TheEmpathicEar on 2018-08-21 02:51:56
You could try finding a more reputable VPN that doesn't get blacklisted for spamming, but if you goal is to pirate music, that is probably not what you're looking for.  You may just have to try to be more careful about logging out. 
Is there such a thing as a "reputable" VPN? Misdirection and encryption? They don't really strike me as such... In all seriousness though, could not anyone use any VPN to spam?
Title: Re: Why am I banned?
Post by: saratoga on 2018-08-21 02:56:43
You could try finding a more reputable VPN that doesn't get blacklisted for spamming, but if you goal is to pirate music, that is probably not what you're looking for.  You may just have to try to be more careful about logging out. 
Is there such a thing as a "reputable" VPN? Misdirection and encryption? They don't really strike me as such...

Of course. VPNs are widely used in everything from medicine to banking to provide enhanced security.  It is just that in your case you're looking for one that won't report you to law enforcement, so they also probably sell to all sorts of spammers, crooks and so on, which is why they're blacklisted by all sorts of automatic filtering software.
Title: Re: Why am I banned?
Post by: TheEmpathicEar on 2018-08-21 03:16:49
You could try finding a more reputable VPN that doesn't get blacklisted for spamming, but if you goal is to pirate music, that is probably not what you're looking for.  You may just have to try to be more careful about logging out. 
Is there such a thing as a "reputable" VPN? Misdirection and encryption? They don't really strike me as such...

Of course. VPNs are widely used in everything from medicine to banking to provide enhanced security.  It is just that in your case you're looking for one that won't report you to law enforcement, so they also probably sell to all sorts of spammers, crooks and so on, which is why they're blacklisted by all sorts of automatic filtering software.
And, here I thought I was just trying to save $$ with my choice?
Title: Re: Why am I banned?
Post by: TheEmpathicEar on 2019-05-21 16:33:31
Following up... I accidentally accessed HA when using a TorGuard VPN and we know what happens? Or do we? Anyway, are VPNs in general still a no-no? Or, is just selected VPNs? I noticed the warning about 120 days, but this is still relevant? "Shotgun solution"?
Title: Re: Why am I banned?
Post by: kode54 on 2019-05-22 02:50:04
Depends on the VPN, I guess. I haven't been banning any IP address ranges lately, and have relied solely on StopForumSpam to catch recent spammer registrations. If you know the public IP hostname or range, I can remove the mask. As for your computer, you'll need to clear the site's cookies, since visiting while banned will mark your session as banned.
Title: Re: Why am I banned?
Post by: TheEmpathicEar on 2019-05-22 03:30:45
Depends on the VPN, I guess. I haven't been banning any IP address ranges lately, and have relied solely on StopForumSpam to catch recent spammer registrations. If you know the public IP hostname or range, I can remove the mask. As for your computer, you'll need to clear the site's cookies, since visiting while banned will mark your session as banned.
It's TorGuard as I posted above. As for public IP hostname or range, I'm not sure what that info means or how to get it? I will once again try to remember not to access HA via VPN. I deleted my entire browsing data across all devices in Chrome. That was pain to restore everything from scratch. I'll try to narrow it down to the HA site cookies next time. I thought I tried that and I was still banned. Maybe I missed something there?
Title: Re: Why am I banned?
Post by: kode54 on 2019-05-22 04:38:04
The thing is, I don't know TorGuard's public IP ranges, and I haven't been banning any new VPNs. I stick to reporting spammers to SFS and deleting them entirely.