Hi,and sorry if this is a "known issue" - but at least I did not find any answer from this forum (- and even google failed to help me this time).Problem is very simple: I have Bellari VP530 and now I decided to try to move some of my vinyl records to digital format so that I can listen them with my mp3-player .... but I failed in a step one ... My computer (Vista laptop) does not recognize the Bellari. It notices that something is connected and tries to install USB drivers - but the result is "unknown device connected" (don't remember the exact phrase) and I can not see any new devices in "hardware devices" list.So I'm assuming that I need a correct driver ? but from where ? and what ? or is my pre-amp broken ? or is my Vista doing something stupid once again ? or .. argh. And this is just the step one ... There must be happy "Bellari USB" users somewhere - but probably they are not reading these forums ...
If the Bellari is a stereo 44/16 USB audio device, then there is a great possibility that it relies on the generic USB audio drivers that are built into XP.So the question becomes, how did you avoid letting XP's built-in USB audio drivers load? What OS, and what service pack level are you running?It is possible that you were surprised by a request for the drivers to load, and cancelled the operation? If so, go into the Device Manager and reload them, and be more agreeable this time!If no request to load device drivers ever came, then the USB port or the device are suspicious.
Thank you for quick answer ... I'm using Vista SP1.
And no - I did not cancel anything or at least not every time - I tried about 10 times. When I connect the USB cable Vista always recognizes it and says that it will try to install drivers - but somehow it fails - or at least when I check from device manager I have "unknown device" (under USB controllers) and that device has no driver installed. Also Vista gives a balloon which says something like "USB device not recognized: One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it"
I have one Windows2000 machine - I can try with that, but unfortunately I dont have XP here.
32 or 64 bits?
Sounds like it may be a Vista issue.Or a true and genuine device malfunction.You've got a great diagnostic tool in that Win2K machine. Just carry that little belicose Bellari over there and see what shakes.