Yeezz, you can get the refund, but in a very rare case Check this out, it's from their website :
Naturally, mistakes are possible in every kind of work. Because we are unable to personally check each track in our database, our users may end up with poor quality tracks sometimes (according to our statistics, this occurs less than 0.03% of he time). If this happens to you, please contact our technical support staff with the subject heading entitled "Music Archive Errors." After we check the issue and validate your appeal, we will return the appropriate balance to your account. We will also try to do everything within our power to replace the low-quality track.
You must also take into account that some of the audio has been recorded from vinyl and may have distinct characteristics that cannot be prevented. In this case, we are unable to provide you with help.